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Policies

Privacy Policy

This page explains, in plain language, what personal information Kerala Munnar Holidays collects, why we collect it and how we look after it.

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What we collect

Details you choose to share when you enquire or book: your name, phone number, email, travel dates, number of travellers and preferences.

Identity documents only when a hotel or service provider requires them for your booking.

How we use it

To reply to your enquiry, plan and book your trip, and stay in touch during it.

We do not sell your information.

Who we share it with

Only the hotels, houseboats, drivers and other providers needed to deliver your trip, and only the details they need.

WhatsApp and third-party services

Our forms open WhatsApp with your message. WhatsApp's own privacy policy applies to messages sent through it.

How long we keep it

We keep booking records for as long as needed for the trip and for accounting and legal requirements.

Your choices

You can ask us to see, correct or delete your information by emailing book2keralamunnarholidays@gmail.com or messaging us on WhatsApp.

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