Frequently Asked Questions
Answers to the questions we hear most about booking, itineraries, honeymoons, houseboats, travel and cancellations. Can't find yours? Ask us on WhatsApp.
Booking and payment
How do I book a package?
Send us your dates and choices on WhatsApp or through the enquiry form. We confirm the itinerary and send a written quote, then you pay an advance to confirm.
How much advance do I pay?
40% advance confirms your booking; the balance is due before arrival.
Which payment methods do you accept?
We share the available payment options with your quote.
Are prices per person or per couple?
Honeymoon, wedding and houseboat prices are per couple; other tours are per person. All prices exclude travel to Kerala and 5% GST.
Itinerary
Can I change the itinerary?
Yes. Every itinerary can be changed before booking, and we try to accommodate changes during the trip where hotels allow.
Is a private car included?
Most packages include a private car with driver; each package lists its exact transport.
Can you pick us up from any city?
Pickups are usually from Kochi airport or railway station. Other pickup points can be quoted.
Honeymoon
What romantic extras are included?
Most honeymoon packages include flower bed decoration, a candlelight dinner and a honeymoon cake. Check each package's inclusions.
Which is the best honeymoon destination in Kerala?
Munnar for cool hills, Alleppey or Kumarakom for backwaters and Varkala for beaches. Many couples combine two or three.
Houseboats
What are the houseboat timings?
Boarding is usually around noon and check-out around 9 am the next morning.
Are meals included on houseboats?
Yes. Lunch, evening tea, dinner and breakfast are cooked on board.
Is the houseboat private?
Our houseboat packages use private boats unless a shared boat is clearly stated.
Travel
Is travel to Kerala included?
No. Prices exclude flights, trains or buses to Kerala. We can help arrange them separately.
What is the best time to visit Kerala?
September to March is cool and dry. The monsoon from June to August is green, quiet and often better value.
What should I pack?
Light cotton clothes, a light jacket for the hills, comfortable shoes, sun protection and modest clothing for temples.
Cancellation
What is your cancellation policy?
Refunds depend on how many days before travel you cancel, from 30 or more days before travel to less than 7 days before travel or no-show. See the cancellation policy page for the full table.
Can I change my dates instead of cancelling?
Often yes, subject to hotel availability and any difference in rates.
Full details: cancellation policy and terms.